Spam & Virus Protection

This email server subscribes to Spam and Virus Services. These are upgrade option and are fee based services.

  • $1.50/month (per email user) included both services + upgrade to mail box size to 50MB
  • $2.50/month (per email user) included both services + upgrade to mail box size to 100MB

Please contact us to include these services to existing or new email account as they require installation server side.

Virus Protection services:

  • Will scan & delete virus infected emails
  • This service will scan both incoming and outgoing mail
  • It scans and protect both levels:
    • Local level (i.e. outlook): thus peace-of-mind
      • Virus infected incoming email will be dealt on the server level before it is downloaded to your local email client (i.e. outlook) with and Webmail
      • Outgoing messages are also scanned just as the incoming. This is especially important if a computer gets virus infected and starts sending virus infected spam mail.
    • Webmail- server side:
      • Virus Protection: this is great protection since most anti-virus (i.e. Norton) only protect your PC when virus infected email is downloaded to the local side not while email is viewed on browser.  Without this setup, if you view a virus infected email on a browser your PC will get infected.

SPAM Protection services:

  • All incoming message will be scanned for Spam using different spam guidelines including spam blacklist, content filtration and other spam elements included in the email
  • The server establishes 1-10 Spam Alert Level (SAL). Lower setting will scrutinize the message more thoroughly with increased likely hood of a message being tagged as spam.
  • Since people have different consideration for spam, SAL is set set by individual users. Thus email accounts under the same domain may have different SAL.
  • Messages picked up as spam are tagged accordingly.
    • If you receive a lot of spam mail that is non-tagged accordingly; you would contact us to lower your SAL
  • It is your preference if you wish to receive such message and you would have your mail client (Webmail, Outlook, etc..) manage the message; or we could set the server to delete the message prior to being.
  • If you elected to receive spam tagged messages and wish to NOT to have them come in to your inbox but to a spam designated folder; then your would use filtering rules of your email client to automate the process.
    • For Webmail we recommend looking into FAQ-Quick Tips section for a step-by-step.

 

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